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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Savanna Lancaster

March 11, 2026

5  out of  5
rating by Savanna Lancaster
"Nikki is amazing! Super friendly and helped a lot. My dad passed and I was on his plan and she helped me get on my own and made such a stressful situation easy! She’s very knowledgeable in what she does, I had no idea what legally I had to have while financing a vehicle since my dad did it all and she knew exactly what was required!! Thank you Nikki 🙏"
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Brandon Biles

March 11, 2026

5  out of  5
rating by Brandon Biles
"My family and I have been serving with Stste Farm for years regarding car and house insurance. I need to make some changes to my account and even during a snow storm in Memphis, I called Ms Domonique Madden and she assisted. Within 30 minutes, I had everything that was needed and some."
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Colton Pennington

March 9, 2026

5  out of  5
rating by Colton Pennington
"Been with State Farm for years without any issues. We just bought a new car and Nikki was very helpful getting that insured. Simple, quick, and friendly and also got us a great rate!"
We responded:
"Thank you, Colton, for your feedback! I'm happy to hear that the process was smooth and you received a great rate. If you have any more questions or need further assistance, feel free to reach out!"
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Andrea Guyton

February 25, 2026

5  out of  5
rating by Andrea Guyton
"Getting insured with assistance from Nikki was an easy process. I shared the minimum coverage I wanted to obtain and she gave me options that met my current needs and addressed potential needs. Quick and thorough!!"
We responded:
"Andrea, thank you for your feedback! I'm glad the process was smooth and you received options that suited your needs. If you need anything else, just let us know!"
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Banisha Chandler

February 20, 2026

5  out of  5
rating by Banisha Chandler
"Domonique was extremely helpful during my transition to a new insurance agent. She patiently answered my many questions about coverage options, cost-saving opportunities, and how to ensure my family is properly protected. She was attentive, respectful of my time, and consistently polite and friendly, which made the entire experience much easier. Domonique responded promptly to my emails and maintained a high level of professionalism throughout the process. I truly enjoy working with her and would confidently refer my family members to the Romero team through Domonique."
We responded:
"Thank you, Banisha! I'm glad your transition was smooth and informative. We truly value providing attentive and professional service. We're grateful for your trust and referrals. If there's anything else we can assist you with, feel free to reach out!"
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Kimberly Crawford

February 5, 2026

5  out of  5
rating by Kimberly Crawford
"We received exceptional customer service from Brittney at Romaro Miller's office!! She was very patient helping me sort through our auto insurance issue a couple weeks ago. And this week, she was extremely helpful as we dealt with a leak in our house. She went over and beyond to answer questions, make referrals, and ease us into the process of making a claim. We appreciate her honesty and kindness, and her professionalism is top notch!!"
We responded:
"Thank you, Kimberly, for your wonderful feedback! I'm delighted to hear that Brittney provided such exceptional service during your insurance issue. Her dedication to assisting you and her professionalism truly shine through. If you need anything else, feel free to reach out!"
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Destiny Wooten

January 29, 2026

5  out of  5
rating by Destiny Wooten
"I’ve had an excellent experience with Romaro Miller State Farm, especially working with Shay. She is incredibly helpful, knowledgeable, and always takes the time to explain everything clearly. I’m specifically writing this review to make sure it gets back to her because she truly deserves the recognition. Shay made the whole process easy and stress-free. Highly recommend this agency!"
We responded:
"Thank you for your wonderful feedback, Destiny! I'm so happy to hear about your positive experience with Shay. She truly goes above and beyond to ensure everything is clear and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Terrence Thomas

July 3, 2025

5  out of  5
rating by Terrence Thomas
"I worked with Shay at Romaro Miller State Farm today, and the service she provided to me was first class! Very knowledgeable and polite throughout the entire process! Very pleasant experience!"
We responded:
"Thank you for your review, Terrence! I'm delighted to hear about your positive experience with Shay. Her dedication to providing knowledgeable and polite service is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
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ashley melton

June 3, 2025

5  out of  5
rating by ashley melton
"Jessie helped me and she was great! 😊"
We responded:
"Thank you, Ashley! I'm happy to hear that Jessie provided you with great assistance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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ashley melton

June 3, 2025

5  out of  5
rating by ashley melton
"Jessie helped me and she was great! 😊"
We responded:
"Thank you, Ashley! I'm happy to hear that Jessie provided you with great assistance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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shelia holiday

May 30, 2025

5  out of  5
rating by shelia holiday
"Excellent customer service. Very knowledgeable and extremely polite"
We responded:
"Thank you, Shelia! I'm happy to hear that you appreciated our customer service and found our team knowledgeable and polite. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Djenis Sow

May 29, 2025

5  out of  5
rating by Djenis Sow
"Ashley is very kind, respectful person. She really care about customers satisfaction"
We responded:
"Thank you, Djenis, for sharing your experience! I'm glad to hear that Ashley's kindness and dedication to customer satisfaction made a positive impact. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out to our office!"
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Sylvia EDWARDS

April 21, 2025

5  out of  5
rating by Sylvia EDWARDS
"Hello Romero, My name is Sylvia Edwards. I wanted to take a moment to share my appreciation for Brittany, who recently helped me switch my home and auto insurance to State Farm. Brittany was incredibly patient and knowledgeable throughout the entire process. She answered all of my questions thoroughly and made me feel confident in my decision to make the switch. I truly believe she is an excellent representation of your office and the level of service you provide. Thank you again for the warm welcome and outstanding support. Best regards, Sylvia"
We responded:
"Hi Sylvia, thank you so much for sharing this! Brittney puts so much care into helping others, and I’m really glad you felt supported every step of the way. Switching your home and auto insurance can feel overwhelming, so it’s great to hear she made the process clear and reassuring for you. I’ll be sure to share your words with her—she’ll be so happy to hear them. We’re lucky to have her on the team, and even luckier to have you as part of our State Farm family."
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Jacquelyn Johnson

April 3, 2025

5  out of  5
rating by Jacquelyn Johnson
"My experience at Romaro Miller - State Farm Insurance has been outstanding! Brittney goes above and beyond to make sure all my insurance needs, questions, and concerns are taken care of in an expeditious and professional manner. I am honored to be a State Farm customer and I am happy to recommend Brittney and the Romaro Miller Agency to all who are need of insurance."
We responded:
"Thank you, Jacquelyn, for your wonderful feedback! I'm glad to hear that Brittney has been so helpful in addressing your insurance needs promptly and professionally. Your recommendation means a lot to us. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Laurie Rose

January 4, 2025

5  out of  5
rating by Laurie Rose
"Shay was so helpful. I was having some trouble with my monthly Billing on my account and she quickly responded and fixed the issue. She was so polite and prompt and totally understood my problem!"
We responded:
"Thank you, Laurie, for sharing your experience! I'm glad Shay was able to assist you with your billing issue promptly and courteously. It's wonderful to know she understood your concerns and resolved them efficiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Racheal Barrie

December 9, 2024

5  out of  5
rating by Racheal Barrie
"Brittany was very helpful, knowledgeable and polite! Made my process much easier! Thank you!"
We responded:
"Racheal, thank you for your wonderful review! I'm glad to hear that Brittany was able to assist you so effectively. We appreciate your feedback and are happy that your process was made easier. If you need any further assistance, our office is always here to help!"
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Michelle White

October 23, 2024

5  out of  5
rating by Michelle White
"Jessie made the change of insurance companies stress free"
We responded:
"Michelle, thank you for your wonderful review! I'm happy Jessie could make your transition to our insurance company smooth and stress-free. We appreciate your trust in our team and are always here to help with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Vickey Smith

October 15, 2024

5  out of  5
rating by Vickey Smith
"Very professional. Always informative and very nice attitude."
We responded:
"Thank you for the five-stars, Vickey! We appreciate the opportunity to help you with your insurance needs."
Profile photo of Danielle Cheeseman

Danielle Cheeseman

October 9, 2024

5  out of  5
rating by Danielle Cheeseman
"Had a great experience with Jessie. She was very efficient, communicated well & met all of my needs. I highly recommend this agent and his staff."
We responded:
"Thank you for the wonderful review, Danielle! Jessie is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Sarah Williams

October 3, 2024

5  out of  5
rating by Sarah Williams
"Ms. Brittney was very professional and gave me a great quote on my insurance. Great job and I'm looking forward to staying with State Farm."
We responded:
"Sarah, thank you for your kind words! I'm glad to hear that Brittney provided you with a professional experience and a great quote. We're happy to have you with State Farm and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Shondra Baker

October 2, 2024

5  out of  5
rating by Shondra Baker
"Brittney Fountain was very helpful on today. She answered all my questions, in a timely manner. Thanks Brittney!"
We responded:
"Thank you, Shondra, for sharing your experience! I'm happy Brittney was able to assist you efficiently and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Shauna Kimble

October 2, 2024

5  out of  5
rating by Shauna Kimble
"I was very pleased with Jessie. She was very helpful and quick to take care of my Insurance needs. I recommend her and she made sure I understood each option. Very personal and I appreciate her. I am very pleased with my rates."
We responded:
"Shauna, thank you for your wonderful review! I'm glad Jessie could assist you so effectively and ensure you understood all your options. It's great to know you're satisfied with your rates and the personal touch Jessie provided. If you have any further questions or need assistance in the future, our office is here to help! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Ramiro Salamanca

September 30, 2024

4  out of  5
rating by Ramiro Salamanca
"Getting life insurance with Jessie at State Farm was a great experience. The process was fast and easy, and she was incredibly friendly and helpful every step of the way. Highly recommend!""
We responded:
"Thank you, Ramiro, for sharing your experience with us! I'm glad to hear that Jessie made the process of getting life insurance fast and easy for you. We appreciate your recommendation and are grateful for your kind words about her friendliness and helpfulness. If you have any further questions or need assistance in the future, our office is here to help! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Brittany Mueller

September 30, 2024

5  out of  5
rating by Brittany Mueller
"Jessie was very professional and kind."
We responded:
"Thank you, Brittany! I'm happy to hear that Jessie provided you with professional and kind service. We appreciate your feedback and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Ken Ehrett

September 20, 2024

5  out of  5
rating by Ken Ehrett
"Best customer service ever. A pleasure talking to Brittney."
We responded:
"Ken, thank you for your wonderful review! I'm glad you had such a positive experience with Brittney. We appreciate your kind words and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"