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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dee Dee Erfurdt

Dee Dee Erfurdt

September 20, 2024

5  out of  5
rating by Dee Dee Erfurdt
"Best rates and friendly staff!!!"
We responded:
"Dee Dee, thank you for your wonderful review! I'm happy you found our rates competitive and our staff friendly. We appreciate your support and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Ken Ehrett

September 20, 2024

5  out of  5
rating by Ken Ehrett
"Best customer service ever. A pleasure talking to Brittney."
We responded:
"Ken, thank you for your wonderful review! I'm glad you had such a positive experience with Brittney. We appreciate your kind words and look forward to assisting you with any future needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Lynn Shubin

September 10, 2024

5  out of  5
rating by Lynn Shubin
"I mistakenly thought that we were being overcharged monthly on one of our policies, based on our annual premium. I called about it and Brittany was more than wonderful, patiently trying to help me reconcile our bill. I finally figured it out with the problem being on our end, not State Farm’s. Brittany is to be commended for handling the situation calmly and professionally."
We responded:
"Lynn, thank you for your kind words and for sharing your experience. I'm happy Brittany was able to assist you with patience and professionalism. We appreciate your understanding and are always here to help with any future questions or needs. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Jessica Josi

September 10, 2024

5  out of  5
rating by Jessica Josi
"Brittney was so helpful with updating my account and ensuring we received the best deal. I have been a long time customer for State Farm and Brittney is an excellent example for phenomenal customer service. Thank you!"
We responded:
"Jessica, thank you for your kind words! I'm glad Brittney could assist you with updating your account and ensuring you received the best deal. We appreciate your long-term loyalty and are grateful for your positive feedback. If you need any further assistance, feel free to reach out. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Mary Rodgers

August 6, 2024

5  out of  5
rating by Mary Rodgers
"Brittany was very helpful and professional all while taking care of the issues that I had"
We responded:
"Hey Mary, thanks a lot for the awesome review! I'm glad Brittany could help you out and handle your issues professionally. If you need anything else, we're here for you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Joseph Brown

August 5, 2024

5  out of  5
rating by Joseph Brown
"Having an expert to assist me as soon as I enter is simply Outstanding, TY Brittany"
We responded:
"Hey Joseph! Thanks a ton for the awesome review! We're so happy Brittany could assist you right away. If you need anything else, we're here for you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Trashaunduria Richmond

July 18, 2024

5  out of  5
rating by Trashaunduria Richmond
"Brittany is the sweetest. She was very pleasant and explained things in an easy to understand manner."
We responded:
"Trashaunduria, thanks a bunch for the awesome review! I'm so glad Brittany could help you out and make everything easy to understand. She's a real gem on our team! If you need anything else, we're here for you. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Xxx

July 18, 2024

5  out of  5
rating by Xxx
"I recently had the pleasure of experiencing exceptional customer service with Brittney. From the moment she reached out, she was attentive, knowledgeable, and went above and beyond to assist me and answer questions. She patiently listened to my concerns, provided a detailed explanation. I was impressed by her professionalism, friendliness, and dedication to ensuring my satisfaction. I highly recommend Brittney for their outstanding customer service."
We responded:
"Thank you so much for your wonderful review! We're ecstatic to hear about your exceptional experience with Brittney! Her attentiveness, knowledge, and dedication are truly commendable, and we're grateful to have her on our team. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to reach out. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Andrea Williams

July 11, 2024

5  out of  5
rating by Andrea Williams
"Brittany is always so sweet and helpful. Her voice never changes no matter my level of frustration. She remains calm and I always walk away from the interaction with confidence that the problem has been effectively resolved. Even when the problem was generated by my own actions. She is a sweetheart and I appreciate her level of professionalism!"
We responded:
"Thank you, Andrea, for your wonderful feedback about Brittany! We are glad to hear that she was able to assist you. We are here for you whenever you need us! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Tricia Woodard

July 10, 2024

5  out of  5
rating by Tricia Woodard
"Brittany was very pleasant and very helpful. Was able to answer my questions."
We responded:
"Thank you for sharing your experience, Tricia! I'm glad Brittany was able to assist you with your questions and provide excellent service. We're here for you whenever you need us! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Melody Corbitt

July 9, 2024

5  out of  5
rating by Melody Corbitt
"Brittany was very Knowledgeable and Patient! She has assisted me with insuring several of my vehicles."
We responded:
"Thank you, Melody, for your positive feedback! I'm glad Brittany was knowledgeable and patient while assisting you with insuring your vehicles. We appreciate your trust in our office and look forward to helping you with any future insurance needs. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Jennifer Mills

July 2, 2024

5  out of  5
rating by Jennifer Mills
"Thank you, Brittany, for helping me get our insurance bill updated with the new/old car and back to one “lump” payment!!"
We responded:
"We are so happy to hear about your positive experience with our team, Jennifer! Thank you for your shoutout to Brittany's helpful customer service in arranging a lump payment for your auto insurance bill! Feel free to reach out anytime if you require any further assistance with your insurance needs! - Romaro Miller - State Farm Insurance Agent"
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Cheyenne Childress

June 21, 2024

5  out of  5
rating by Cheyenne Childress
"Brittney took very good care of me. I was having trouble with my claim and she made sure everything was expedited quickly."
We responded:
"Cheyenne, I'm thrilled to hear that Brittney provided you with excellent care and expedited your claim quickly! We're pleased to have been able to assist you efficiently. Thank you for sharing your positive experience with us! If you need any further assistance, feel free to reach out. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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albert groves

June 18, 2024

5  out of  5
rating by albert groves
"I had a chance to speak with Ms. Brittney concerning my insurance. She was so polite and very professional. Thank You Ms. Brittney for your professionalism……."
We responded:
"Albert, I'm pleased to hear that Brittney provided you with professional and polite service for your insurance needs! Your satisfaction is our priority, and we're grateful for your positive feedback. Please don't hesitate to reach out for any future assistance. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Faye Milligan

June 14, 2024

5  out of  5
rating by Faye Milligan
"I called in and spoke with Brittney on 6/7/24 in regards to non-receipt of insurance card. Unfortunately, the old address had not been changed , although I had provided it twice before. Brittney attentatively listened to my needs, got the address changed and quoted an estimate of the insurance since the state location was different. Brittney’s kindness and positive attitude was above and beyond."
We responded:
"Faye, I'm pleased to hear about your positive experience with Brittney! I'm grateful for her attentive service in updating your address and providing a new insurance estimate. We're elated to have team members like Brittney who go above and beyond for our customers. Thank you for sharing your feedback! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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CHRYSTALS48CAR

June 13, 2024

5  out of  5
rating by CHRYSTALS48CAR
"Brittany is always polite and helpful if I call or she calls me. It is always a friendly conversation. She is knowledgeable on anything I ask and always goes above and beyond in assisting. We have several vehicles on 2 separate policies and she breaks it down for me when I have questions. I have recommended not only State Farm but have told friends to ask for Britany specifically because she is always willing to help with a friendly attitude."
We responded:
"Brittany, it is great to hear about your positive experiences with our Brittany! She truly does go above and beyond to ensure satisfaction, and we are lucky to have her! We thank you for sharing your positive feedback, and if there is anything additional that you need, please feel free to contact our office. Thank you! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Sophy Som

June 11, 2024

5  out of  5
rating by Sophy Som
"Brittany was very professional and courteous. She helped me with my car insurance swiftly and informatively. She even offered some other products that the insurance provided. I really appreciated her help."
We responded:
"Sophy, I'm pleased to hear that Brittany provided you with swift and informative assistance for your auto insurance needs! It's great that she also introduced you to other insurance products. We're grateful for your positive feedback and look forward to assisting you further in the future. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Leora Washington

June 11, 2024

5  out of  5
rating by Leora Washington
"Jessie was very professional, informative and friendly. We need more representatives like her In the workforce."
We responded:
"Hi, Leora! I appreciate you taking the time to let us know that Jessie was professional, informative, and friendly. We agree that having more representatives like her would be great for the workforce. Thank you for recognizing her outstanding qualities! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
Profile photo of Jessica Walton

Jessica Walton

June 7, 2024

5  out of  5
rating by Jessica Walton
"Great service! Jesse was very helpful 💙"
We responded:
"Thank you, Jessica! I'm thrilled you found Jesse's service helpful and provided a 5-star rating! We're pleased to have assisted you and look forward to helping with your insurance needs in the future. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Laura Polk

June 6, 2024

5  out of  5
rating by Laura Polk
"Brittney is always knowledgeable and super helpful! Please reach out for all of your insurance needs!"
Profile photo of Jacqueline Brown

Jacqueline Brown

June 6, 2024

5  out of  5
rating by Jacqueline Brown
"Excellent service!! Brittany has been top notch with helping me with my insurance needs. She is thoughtful and very knowledgable. She provides quality and quick service. I really appreciate you and State Farm."
We responded:
"Jacqueline, I'm thrilled to hear that Brittney provided you with excellent and knowledgeable service for your insurance needs! We're pleased to have her on our team delivering quality and quick assistance. Thank you for choosing our State Farm Family, we're grateful for your support! - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Brooklyn Denise

May 31, 2024

5  out of  5
rating by Brooklyn Denise
"I spoke with Brittany, she was nice, professional and very knowledgeable about the products."
We responded:
"Brooklyn, I'm pleased to hear that Brittany provided you with professional and knowledgeable service regarding our insurance products! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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JC G

May 31, 2024

5  out of  5
rating by JC G
"Brittany is awesome!!!"
We responded:
"JC, I'm ecstatic to hear that you had an awesome experience with us! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. - Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Sammy Stanford

May 14, 2024

5  out of  5
rating by Sammy Stanford
"Very nice to talk to about policies. Very business like."
We responded:
"Sammy, I'm pleased to hear that you found our discussions about policies to be very business-like! Providing clear and professional service is a top priority for us. Thank you for your positive feedback, and remember, I'm here for any future insurance needs or questions. Romaro Miller - State Farm Insurance Agent, Olive Branch, MS"
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Jacquelyn Hickman hill

May 3, 2024

5  out of  5
rating by Jacquelyn Hickman hill
"Love this company they look out for their customers make me feel like they're my cousins"
We responded:
"We are grateful for the amazing review, Jacquelyn! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our Romaro Miller State Farm family!"